Optional
Electrical Maintenance Membership
Labour-only cover for eligible electrical faults and call-outs at your property.
Paid by Direct Debit
Materials are charged separately.
Cover is for labour only. You pay for any parts or materials used.
Please read this first: This page is a plain-English summary of the membership terms, not the agreement itself. The binding agreement is provided when you set up the Direct Debit. This page sets out the headline terms in plain English so you know what you are agreeing to.
At a glance
- Labour included for eligible call-outs
- Materials and replacement parts not included
- 14-day waiting period
- Available in Edinburgh, The Lothians, Fife, Scottish Borders
- Appointments and emergency attendance subject to availability
What is and is not covered
Included
What the membership covers
- Fault finding
- Emergency electrical call-out labour
- Minor electrical repairs
- Sockets & switches
- Lighting circuits
- Protective device work
- General eligible domestic electrical faults
PI Electrical determines whether work falls within the scope of the membership.
Not included
What it does not cover
- Materials, parts and replacement products
- Consumer unit replacements
- Full rewires and new installations
- EICRs and certification work, unless separately agreed
See the full list of exclusions
- Materials, parts, fittings and replacement products
- Consumer unit replacements
- Full rewires
- New installations and upgrades
- EICRs, unless separately agreed
- Certification work, unless separately agreed
- Damage caused by misuse
- Damage caused by neglect
- Damage caused by vandalism
- Damage caused by flooding or fire
- Damage caused by third-party works
- Appliances that do not form part of the fixed electrical installation
- Commercial properties, unless agreed in writing
Important
14-day waiting period
There is a 14-day waiting period after the Direct Debit is set up. A covered call-out cannot be requested during the first 14 days, and faults reported during this period are treated as standard chargeable work.
Need something attended now? Call 07445 846762 for a standard chargeable job instead.
How it works
- Join via Direct Debit
- 14-day waiting period begins
- Membership stays active while payments remain up to date
- Contact PI Electrical when an eligible electrical problem occurs
- Covered labour is included
- You pay for any required materials or parts
The terms in detail
Where you live
Membership properties must be located within Edinburgh, the Lothians, Fife or the Scottish Borders. PI Electrical may refuse or cancel a membership where a property falls outside the service area. Eligible areas are Edinburgh, The Lothians, Fife, Scottish Borders.
Fair use
The membership is intended for genuine maintenance and repair requirements. PI Electrical may refuse or cancel cover where call-outs are excessive or unreasonable, the service is being abused, the property is unsafe, or payments are not maintained.
Attendance and availability
Membership appointments remain subject to engineer availability. Emergency attendance times are not guaranteed. PI Electrical will make reasonable efforts to attend as quickly as possible.
Cancellation
You may cancel at any time by written notice. No refunds are given for part months already paid. PI Electrical may cancel the membership for non-payment, abuse of service, unsafe working conditions, or breach of the agreement.
Liability
The agreement states that PI Electrical will not be liable for consequential loss or damage, loss of power, loss of earnings, business interruption, or pre-existing faults identified before the membership commenced. Nothing in the agreement affects your statutory rights.
Questions first?
Call Paul on 07445 846762 and ask before you sign up. There is no obligation to join.
Ready to join?
Set up the Direct Debit with GoCardless. You will see the full agreement and the 14-day waiting period before anything is taken, and you can cancel at any time by written notice.
14-day waiting period. Terms and 14-day waiting period apply.
Materials are charged separately. Payments are taken by Direct Debit. Opens in a new tab, and the binding agreement is provided by GoCardless before any payment is taken.